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Save Our Sellers (SOS)

A grassroots stand by seven-figure Amazon sellers that grew from one day of silence into an ongoing, seated dialogue with Amazon.

Save Our Sellers campaign cover

Backed by data, national press and a community that refused to be treated as a "small subset", SOS turned a single-day ad boycott into a seat at the table inside Amazon.

Save Our Sellers survey results, shown behind the campaign logo

It was never just about one fee

In early 2026, a wave of Amazon policy changes hit independent sellers at once: a shift to holding seller funds for seven days after delivery (the "DD+7" reserve), a new 3.5% fulfillment fuel surcharge, and a plan to remove the ability to pay for ads by credit card.

For the husband-and-wife teams and small brands that make up most of the marketplace, these weren't paper cuts. They were cash-flow shocks.

7 days

Seller earnings held 7 extra days after delivery under the new DD+7 reserve policy.

3.5%

Announced as temporary, then confirmed as a permanent fulfillment cost increase.

No card

Ad costs auto-deducted from disbursements, removing cashback and 30-60 days of billing float.

"Sellers have complained for years, but this feels different. This is no longer just about irritation. It's about cash extraction."

Eugene Khayman, MDS co-founder

One day. Zero ad spend.

On April 15, 2026, hundreds of seven-figure sellers turned off their Amazon advertising for a full day. Organized through MDS, a community of 700+ brands doing billions in combined annual revenue, it was the closest thing Amazon sellers have to a unified voice taking a stand.

The boycott worked as a wake-up call. It drew national press, sparked internal conversation inside Amazon, and delivered an early tangible win: the credit-card ad-payment change was pushed from April to August 1.

700+

Sellers in the MDS community.

$14B

Combined annual GMV represented.

24 hrs

Of unified silence that moved the needle.

We brought in help to tell the story right

We partnered with a PR firm to carry sellers' concerns into the national conversation, not as an attack, but as a constructive case for a healthier marketplace.

The campaign drew coverage from CNBC, Modern Retail, Forbes and AdExchanger, as well as Reuters and AP.

We didn't guess how sellers felt. We asked.

We launched the SOS Campaign Survey across our community. The picture was stark: sellers across every revenue tier say Amazon's compounding fees are eroding margins, straining cash flow, and pushing growth investment off the platform.

56%

of sellers say Amazon now takes 50 cents or more of every revenue dollar, before cost of goods.

47%

plan to actively shift growth investment away from Amazon over the next 12 months.

$35.4M

in seller funds held collectively under the new DD+7 reserve policy.

Based on responses from 180+ e-commerce founders across all revenue tiers. SOS Campaign Survey, 2026. Most-cited pain points: inbound placement fees and the DD+7 payout delay.

An earlier survey, published June 6, 2026, found that 62% of sellers said Amazon-related costs took at least half of their Amazon revenue before product costs, 60% said the fee and policy burden led them to raise prices, and 86% reported a materially heavier burden than five years earlier. These findings are self-reported and directional, and response bases vary by question.

This is what $14 billion in GMV saying "enough" looks like.

The SOS campaign generated organically what no ad spend could manufacture: a real seller community, data in hand, speaking in one voice across social, press, and the halls of Amazon itself.

From protest to partnership

The goal was never conflict. It was conversation. Amazon opened its door to us, leading to direct calls with our members and an Amazon x MDS roundtable. Executives committed to more proactive communication about platform changes.

Apr 15

Boycott

24-hour ad blackout across hundreds of MDS sellers. Amazon responded within 24 hours.

Apr – Jun

National Press

CNBC, Forbes, Reuters, and AP cover the story. The campaign enters the national conversation.

Jun

Survey

180+ sellers surveyed. Data grounds the campaign: 56%, 47%, $35.4M in held funds.

Jul

Roundtable

Amazon x MDS sit down together. Executives commit to proactive communication on future policy changes.

Sep

Amazon Accelerate

In-person meeting at Amazon Accelerate continues the dialogue. Community leaders present.

Now

Ongoing

The campaign continues. Every voice counts. The conversation is still open.

"Somebody needs to take a stand on Big Tech platform overreach."

MDS member, Amazon Seller Growth Summit, July 2026

Gimme Five

Gimme Five turns the reinvestment argument into a specific ask: five percentage points of margin returned to sellers, so they can reinvest in products, inventory, advertising, quality and teams. It also calls for a coordinated view of seller fees, so the cumulative cost of selling is weighed alongside growth opportunities. It is a campaign proposal.

We're still here. We're still talking.

SOS didn't end with a headline. It's an ongoing effort to make Amazon's marketplace work better for the independent sellers who power it, through transparency, fairer cash-flow policies, and genuine partnership.

How to take part

Take the 2026 SOS seller survey, subscribe to the MDS newsletter, follow Eugene Khayman on X, or read the Gimme Five campaign on X or LinkedIn.

Save Our Sellers FAQs

What is SOS and who leads it?

An MDS-led seller advocacy initiative that brings seller experiences and research into public conversation.

What issues does it address?

The combined effect of marketplace fees, advertising and fulfillment costs, cash-flow pressure and policy changes, and whether sellers have room to reinvest.

What does Gimme Five ask for?

Five percentage points back to sellers' bottom lines, plus better coordination of cumulative fees. It is a campaign proposal.

How do I follow SOS?

Subscribe to the MDS newsletter and follow Eugene Khayman on X.

Can I contribute?

Yes, through the 2026 SOS seller survey, which asks for name and email. Published findings are shown with dates and methodology notes.

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